SD-WAN A Software Defined-Wide Area Network (SD-WAN) solution is generally a combination of software and hardware which strengthens, and intelligently utilizes, all available connectivity to allow for the prioritization of mission critical applications. In short, SD-WAN allows businesses to securely harness the full power of their connectivity to achieve maximum uptime. Improved ...
VoIP? UCaaS? You may be familiar these acronyms, but we included a brief explanation for the benefit of those who may not be so familiar. UCaaS (Unified Communications as a Service) is the current standard for enterprise communication, and VoIP (Voice over Internet Protocol) is the voice component of a UCaaS ...
Physical Security as a Service? Everyone loves those Jason Bourne, NSA-style surveillance rooms, but what if you could have similar tools for your business? What if those tools were accessible from your laptop? This is the reality of today’s physical security solutions. These technologies can not only be used to keep your ...
What is TEM? If you were asked what you are paying for a specific set of services, or all services/technology at a specific location, what would you have to do to pull that information together? A complete technology expense managment (TEM) solution includes software, audit, and support components. These components work ...
February 4, 2021Tristan Deegen
What is CCaaS? Think customer facing UCaaS on steroids. A complete CCaaS solution is a valuable asset for any support or service team who engages with customers on a regular basis. CCaaS provides agents with the ability to communicate with customers in almost every conceivable way (except holograms… at least for ...
February 3, 2021Tristan Deegen
Outage Impacts The AT&T outage, which began on Friday 12/25/2020, occurred as a result of a bombing in front of their Nashville Central Office. The outage impacted hospitals, airports, businesses, and residential services in at least three states, while also knocking out emergency 911 in parts of Tennessee. Downtime varied, but ...
January 18, 2021Tristan Deegen