Software-defined networking in a wide area network, better known as SD-WAN, has become a useful and functional technology for companies nationwide. It provides an easier way to manage and operate the wide area network by decoupling networking hardware from the original control mechanism. Companies are then able to improve the ...
July 15, 2021Tommi
What is CCaaS? Think customer facing UCaaS on steroids. A complete CCaaS solution is a valuable asset for any support or service team who engages with customers on a regular basis. CCaaS provides agents with the ability to communicate with customers in almost every conceivable way (except holograms… at least for ...
February 3, 2021Tristan Deegen