Most people have a difficult time keeping up with voice technologies and the perpetually changing terms and jargon; sometimes it can seem like speaking another language. Many different technologies can be incorporated into Unified Communications and all can support business and make communications easier. What is Unified Communications? Unified communications (or UCaaS ...
October 11, 2021Tommi
No matter how much a company spends on technology and equipment, those solutions are not meant to last forever and have an anticipated lifecycle. Even after significant investments in technology in your organization, you may have noticed that those solutions are no longer as effective as they once were. Competitors ...
September 27, 2021Tommi
Infrastructure as a Service (IaaS) is one of the three key components in cloud computing, alongside Platform as a Service (PaaS) and Software as a Service (SaaS). Infrastructure as a Service is basically the backbone of cloud computing, providing the "virtualized" hardware platform or the infrastructure used in computing. When ...
September 13, 2021Tommi
Penetration testing, also referred to as "pen testing" or "ethical hacking", is the process of testing a computer network, application or computer system to identify security issues that could be exploited by a cyber attacker. This testing is also referred to as a "white hat attack" because in a pen ...
August 30, 2021Tommi
Software-defined networking in a wide area network, better known as SD-WAN, has become a useful and functional technology for companies nationwide. It provides an easier way to manage and operate the wide area network by decoupling networking hardware from the original control mechanism. Companies are then able to improve the ...
July 15, 2021Tommi
What is CCaaS? Think customer facing UCaaS on steroids. A complete CCaaS solution is a valuable asset for any support or service team who engages with customers on a regular basis. CCaaS provides agents with the ability to communicate with customers in almost every conceivable way (except holograms… at least for ...
February 3, 2021Tristan Deegen