Uncategorized Archives

About TDM
- Why TDM?
  
  TDM can help you understand the changing service portfolios and pricing structures for your technology services and assemble a custom service portfolio, tailored specifically for your business. Whether your portfolio is a single vendor, or dozens of vendors, we can provide your business unparalleled vendor management services.
  
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  What We Do
  
  We’re technology experts in the fields of data, traditional voice, UCaaS, Cloud migration, wireless, network design, procurement and vendor management. Every solution we design is customized specifically for the strategic business goals, compliance needs, and operational requirements of our clients.
  
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  What is TDM Resolve?
  
  Our invaluable customer support arm, TDM Resolve, is there not only to support the installation and manage the implementation of any technology solution, but also to disconnect and remove discontinued services to ensure your company is not billed for services that are no longer in use.
  
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  Executive Leadership
  
  As UCaaS, telecommunications, cloud services, and distributed virtual global networks change the face of businesses worldwide, TDM will ensure that your solutions are at the forefront of innovation, that we provide customer value and that your services are always reliable and competitively-priced.
  
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Our Solutions
- Hosted Phone Systems
  
  We can provide a myriad of hosted PBX and hosted phone systems solutions to meet the unique needs of your business.
  
  Premise Phone Systems
  
  We represent some of the most reliable and respected business phone system manufacturers on the market today.
  
  UCaaS (Unified Communications)
  
  Unified Communications (UCaaS) is changing the way that businesses, customers and employees communicate and collaborate.
  
  CCaaS (Contact Center)
  
  We’ll help you optimize your call center and provide an increased level of customer service and efficiencies within your organization.
  
  Cloud Services
  
  We’re experts at cloud services and cloud migration and can assist your business in harnessing the cloud’s potential.
  
  SD-WAN Solutions
  
  SD-WAN benefits your company by eliminating expensive routing hardware and provisioning services securely, through the cloud.
  
  Local Phone Service
  
  Our national partnerships with telecommunications providers allows us to provide local phone service to customers across the country.
  
  High Speed Internet
  
  Let us help you procure the fastest, most reliable internet services at the best price to meet the needs of your organization.
  
  Enterprise Mobility Solutions
  
  Business Mobility increases agility in the workplace, giving employees a more flexible work environment, while also protecting your data.
  
  Technology Expense Management
  
  We can often significantly decrease your technology spending while ensuring optimal service levels across your organization.
  
  Managed Helpdesk
  
  Our Managed Helpdesk Services can save you money by augmenting your existing IT staff and providing exceptional IT support to your employees.
  
  Strategic Technology Consulting
  
  We provide strategic IT consulting to help our customers leverage technology and improve their business communications.
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Industries
- Retail & Restaurants
  
  TDM understands the unique challenges that face our retail and dining customers. In an ever-changing world, we’ll use our deep understanding of IT & telecommunications technology to improve your retail and restaurant operations, while enhancing customer service and decreasing your technology expenditures.
  
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  Financial Services
  
  In an increasingly-competitive business environment, financial services firms are aggressively looking for ways to increase productivity while decreasing overhead expenses. We’ll help you leverage today’s technologies to increase profitability and improve collaboration across the enterprise.
  
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  Healthcare
  
  Now, more than ever, Healthcare organizations across the country are grappling with systems that no longer meet their needs in a fast-paced environment. We’ll help you improve security across the entire organization, reducing communications costs while ensuring compliance with healthcare laws.
  
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  Multi-Location
  
  Creating a seamless work environment when employees are located in multiple offices around the world can be a daunting task. We’ll leverage our expertise to improve your telecommunications and IT services, while reducing costs and improving your team’s ability to effectively collaborate, regardless of their physical location.
  
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Our Providers
- Telecom
  Providers
  
  We represent many different national telecom providers, all of whom offer flexible and reliable communications solutions, at competitive prices, to meet the needs of our clients.
  
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  VoIP Phone
  Providers
  
  VoIP is changing the way that business communicates, providing functionality that will improve your business communications and enhance customer satisfaction.
  
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  Cloud Services
  Providers
  
  Migrating your business applications to the cloud can be daunting. We’ll help you choose from our national network of feature rich and affordable cloud service providers.
  
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  Wireless
  Providers
  
  TDM represents some of the largest and most reliable wireless carriers in the industry. We can help you save money and get the most out of your team’s mobile services.
  
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  Cable
  Providers
  
  Through our national agreement, TDM can provide your business with cost-effective and reliable cable television services, regardless of your location in the country.
  
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  Technology
  Providers
  
  From software as a service to the entire IT infrastructure throughout your business, TDM can help you develop a strategic plan to handle your company’s communications needs.
  
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Contact Us
TDM Blog

27

Sep2021

How to Assign Priorities to Your Upcoming IT Upgrades

September 27, 2021

No matter how much a company spends on technology and equipment, those solutions are not meant to last forever and have an anticipated lifecycle. Even after significant investments in technology in your organization, you may have noticed that those solutions are no longer as effective as they once were. Competitors ... Read More

03

Feb2021

Solution Spotlight: Contact Center as a Service (CCaaS)

February 3, 2021

What is CCaaS? Think customer facing UCaaS on steroids. A complete CCaaS solution is a valuable asset for any support or service team who engages with customers on a regular basis. CCaaS provides agents with the ability to communicate with customers in almost every conceivable way (except holograms… at least for ... Read More

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27

Sep2021

How to Assign Priorities to Your Upcoming IT Upgrades

03

Feb2021

Solution Spotlight: Contact Center as a Service (CCaaS)

Making Data Work for You: The Power of Predictive Analytics

The Power of Blockchain: Transforming Business Practices

Microsoft Business Software Solutions: Driving Enterprise Excellence

Empowering Employees with Unified Communications

The Power of SharePoint: Unlocking the Potential of Your Intranet

Category: Uncategorized

27

Sep2021

How to Assign Priorities to Your Upcoming IT Upgrades

03

Feb2021

Solution Spotlight: Contact Center as a Service (CCaaS)

Making Data Work for You: The Power of Predictive Analytics

The Power of Blockchain: Transforming Business Practices

Microsoft Business Software Solutions: Driving Enterprise Excellence

Empowering Employees with Unified Communications

The Power of SharePoint: Unlocking the Potential of Your Intranet