Retail & Restaurants

Retail & Restaurants

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Solving Retail & Restaurant Challenges

We have worked with many retail and restaurant clients, across the country, to guide them through upgrading and migrating their telecom and data technologies, help them make the best choices, save money, and reduce any negative impacts to their business.

Our invaluable customer support arm, TDM Resolve, is there 24×7, not only to manage the implementation of any communications solution, but also to be a single point of contact for any type of service issue, nationwide.

TDM can evaluate your current services and present options to improve services and reduce costs, while helping your business become more efficient.

Solving Retail & Restaurant Challenges

Solving Retail & Restaurant ChallengesWe have worked with many retail and restaurant clients, across the country, to guide them through upgrading and migrating their telecom and data technologies, help them make the best choices, save money, and reduce any negative impacts to their business.

Our invaluable customer support arm, TDM Resolve, is there 24×7, not only to manage the implementation of any communications solution, but also to be a single point of contact for any type of service issue, nationwide.

TDM can evaluate your current services and present options to improve services and reduce costs, while helping your business become more efficient.

Retail & Restaurant Solutions

Voice over IP (VoIP)

Use your VoIP connection to provide a more consistent customer experience, optimize your network performance through Quality of Service (QoS), take advantage of call routing, caller ID, conference phones, mobile integration, call activity analytics, and identify your bottlenecks and issues from your online dashboard. VoIP systems mean no busy signals, queuing your calls in the cloud, utilizing cloud-based advertising and recordings and staffing dashboards.

Guest Wi-fi

Improve your customer experience with a free and secure WiFi service. Tech-savvy customers and employees have high expectations that can give your store an edge in the market. The store can also capture important customer preferences and behaviors to help shape rewards programs, encourage engagement with the company’s social media and help boost brand loyalty. Security measures must be taken to protect customer data and prevent any unwanted intrusions.

Data Security

TDM can provide IT cybersecurity and compliance services and solutions for PCI. Cybersecurity consulting and managed security services include security assessments and testing services, governance, risk, and compliance consulting services, and email phishing attack simulation testing and training.

Internet

We can help you find the right provider to transform your network into one that is secure, provides reliable access to corporate offices and data centers, supports your data and real-time communications to ensure your customers have the best customer experience possible.

UCaaS

Unify your communications on a single platform, taking advantage of advanced call routing, easy scalability, integrated voice, instant messaging, CRM and conferencing. Hosted solutions also allow you to replace your costly on-premises hardware, take advantage of all the latest updates, and release the burden from your internal IT team.

SD-WAN

Connectivity is critical for keeping your business up and running. SD-WAN provides extremely flexible, reliable, always-on access to cloud-based applications through multiple connections from multiple carriers. SD-WAN also supports UCaaS and secure WiFi. Never lose your cloud connectivity for mission-critical applications.

Technology Expense Mgt.

Your telecom expenses are complex and spread across multiple locations. TDM Resolve can help you review and process your invoices, ensuring accuracy and on-time payments. If your IT or finance departments do not have the time or expertise to comb through complex telecom and technology bills and contracts, it may be time to utilize TDM and our TEM platform built to manage, track, and optimize your technology environment.

LED Lighting

Physical audits of your facilities are free to determine the return on investment and savings possible from new LED technology. With proper replacement fixtures and implementation, over 70% of your lighting expense will be eliminated. LEDs can not only reduce your electricity bill, but also last at least 10 years, minimizing or eliminating maintenance and support.

Additional Retail & Restaurant Services

Investing in efficient, reliable technologies to create better customer experiences is critical to retaining and growing a loyal customer base. In addition to those already listed, TDM offers the following services to restaurant and retail customers across the country.

  • Wireless Services
  • Cabling and Wiring
  • Conferencing Services
  • Call Center
  • SIP Trunking
  • MPLS Networks
  • Network Vulnerabilities Testing
  • Premises Security & Monitoring
  • IoT

TDM is an Associate Member of the Kentucky Restaurant Association and the National Restaurant Association

Additional Retail & Restaurant Services

Retail & Restaurant ServicesInvesting in efficient, reliable technologies to create better customer experiences is critical to retaining and growing a loyal customer base. In addition to those already listed, TDM offers the following services to restaurant and retail customers across the country.

  • Wireless Services
  • Cabling and Wiring
  • Conferencing Services
  • Call Center
  • SIP Trunking
  • MPLS Networks
  • Network Vulnerabilities Testing
  • Premises Security & Monitoring
  • IoT

TDM is an Associate Member of the Kentucky Restaurant Association and the National Restaurant Association

Our affiliations with some of the largest technology vendors in the world ensure you have the right solution to meet your needs