National Accounts Management

Telecom and connectivity services are essential for businesses with multiple locations. To address the specific needs of these national accounts, TDM employs a comprehensive approach that focuses on centralization, scalability, and tailored solutions. TDM establishes a central point of control and coordination, enabling efficient provisioning, troubleshooting, and billing consolidation.

Scalability is another vital aspect of TDM’s approach. As national accounts expand and open new locations, their telecommunications needs must adapt accordingly. Whether it’s adding new lines, increasing bandwidth, or implementing advanced communication tools, TDM ensures that the infrastructure can handle the evolving demands of the organization.

Telecom & Cloud Services Distributor

TDM has been a trusted partner for 25 years, dedicated to bridging the gap between national multi-location customers’ business requirements and flexible, cost-effective technology solutions that enhance their customer service.

Our collaborative approach involves analyzing costs, availability, and services offered by over 350 cloud and telecom service providers. Our main objective is to identify the solutions that align perfectly with our customer’s business goals. Although our primary focus lies in telecom, we extend our expertise to assist clients with various other business technologies. In fact, many of our loyal, long-term clients reach out to us first with their questions and needs, knowing that if we can’t aid, we’ll readily direct them to the right resources.

With TDM’s support, our national clients consistently enjoy an average of 28% monthly cost savings when renewing, upgrading, or transitioning their cloud or telecom services.

One Resource, Unmatched Support

TDM can help your company understand the technology solutions and pricing structures from providers nationwide. We’ll engineer a services portfolio that is specifically designed for your business, whether you require solutions from a single vendor or multiple vendors. Using our expertise, we eliminate unnecessary fees, streamline processes to increase efficiency, and foster more successful customer engagements.

In addition to our consulting services, we provide comprehensive support throughout the technology implementation process. This includes installation support and implementation management, as well as managing the disconnection and removal of discontinued services. Our approach is designed to minimize downtime, ensuring that your new technology seamlessly integrates with your company operations.

Embracing the Cloud

If your company is still relying on outdated communication technologies, it’s possible that you are falling behind the competition. To stay ahead and streamline your operations, consider transitioning some of your business processes to the Cloud. Not only can this save costs, but it also ensures faster and more reliable service for your end users.

We specialize in helping organizations optimize their costs, enhance service levels, and expand their feature sets with Cloud technologies. With more than 22 years of experience as a national technology solutions provider, we have established strong relationships with other national providers, enabling us to offer better pricing and more options than our customers could negotiate individually. We’re part of your technology team, but not on your payroll.

Expense Management

TDM recognizes that each national account may have unique requirements based on their industry, size, and specific operational needs. We’ll conduct a thorough assessment of each location’s telecommunications and connectivity requirements, taking into account factors like network capacity, security, and the type of services needed.

TDM also focuses on cost optimization. TDM works closely with stakeholders to identify cost-saving opportunities, negotiate favorable contracts with service providers, and implement efficient cost management strategies. TDM helps national accounts achieve significant savings without compromising on their communication capabilities.