More and more businesses are seeing the increased productivity and cost savings of the new work-from-home and hybrid work business model. Most of these savings and benefits are made possible by cloud-based Unified Communications. As businesses closed their offices, globally, cloud UC went from a fast-growing sector of the economy to one that is indispensable for business, providing increased productivity and improving the customer experience. With more companies deploying a remote workforce, it's important for businesses to utilize cloud based unified communications. What is Cloud-Based Unified Communications? Cloud UC provides all of the same applications as traditional UC except that it's delivered as ... Read More

Most people have a difficult time keeping up with voice technologies and the perpetually changing terms and jargon; sometimes it can seem like speaking another language. Many different technologies can be incorporated into Unified Communications and all can support business and make communications easier. What is Unified Communications? Unified communications (or UCaaS for short) is a suite of collaboration and communication technologies, all aggregated into one platform. UCaaS creates value for business by bundling a lot of technologies into one, easy-to-manage package. The following are just some of the technologies under the UCaaS umbrella: Technology Components Voice & video Conference calls (both audio ... Read More

No matter how much a company spends on technology and equipment, those solutions are not meant to last forever and have an anticipated lifecycle. Even after significant investments in technology in your organization, you may have noticed that those solutions are no longer as effective as they once were. Competitors are leveraging new technologies to better serve their clients and you’re getting left in the dust. Sounds like it might be time to implement some upgrades. As a result, it's critically important that you plan your IT modernization activities using at least one of these principles. Simplify & Streamline the Design In many ... Read More