TDM BLOG - TDM

About TDM
- Why TDM?
  
  TDM can help you understand the changing service portfolios and pricing structures for your technology services and assemble a custom service portfolio, tailored specifically for your business. Whether your portfolio is a single vendor, or dozens of vendors, we can provide your business unparalleled vendor management services.
  
  Learn More
  
  What We Do
  
  We’re technology experts in the fields of data, traditional voice, UCaaS, Cloud migration, wireless, network design, procurement and vendor management. Every solution we design is customized specifically for the strategic business goals, compliance needs, and operational requirements of our clients.
  
  Learn More
  
  TDM Resolve
  
  All of our communications and cloud services solutions include full, ongoing, live-person support, regardless of the complexity of your IT environment. With our 24×7 TDM Resolve U.S-based support, we provide a single call solution for any type of support needs related to any of your service or equipment providers.
  
  Learn More
  
  Executive Leadership
  
  As UCaaS, telecommunications, cloud services, and distributed virtual global networks change the face of businesses worldwide, TDM will ensure that your solutions are at the forefront of innovation, that we provide customer value and that your services are always reliable and competitively-priced.
  
  Learn More
Our Solutions
- Hosted Phone Systems
  
  We can provide a myriad of hosted PBX and hosted phone systems solutions to meet the unique needs of your business.
  
  Premise Phone Systems
  
  We represent some of the most reliable and respected business phone system manufacturers on the market today.
  
  UCaaS (Unified Communications)
  
  Unified Communications (UCaaS) is changing the way that businesses, customers and employees communicate and collaborate.
  
  CCaaS (Contact Center)
  
  We’ll help you optimize your call center and provide an increased level of customer service and efficiencies within your organization.
  
  Cloud Services
  
  We’re experts at cloud services and cloud migration and can assist your business in harnessing the cloud’s potential.
  
  SD-WAN Solutions
  
  SD-WAN benefits your company by eliminating expensive routing hardware and provisioning services securely, through the cloud.
  
  Local Phone Service
  
  Our national partnerships with telecommunications providers allows us to provide local phone service to customers across the country.
  
  High Speed Internet
  
  Let us help you procure the fastest, most reliable internet services at the best price to meet the needs of your organization.
  
  Enterprise Mobility Solutions
  
  Business Mobility increases agility in the workplace, giving employees a more flexible work environment, while also protecting your data.
  
  Technology Expense Management
  
  We can often significantly decrease your technology spending while ensuring optimal service levels across your organization.
  
  Managed Helpdesk
  
  Our Managed Helpdesk Services can save you money by augmenting your existing IT staff and providing exceptional IT support to your employees.
  
  Strategic Technology Consulting
  
  We provide strategic IT consulting to help our customers leverage technology and improve their business communications.
Work from Home
Industries
- Retail & Restaurants
  
  TDM understands the unique challenges that face our retail and dining customers. In an ever-changing world, we’ll use our deep understanding of IT & telecommunications technology to improve your retail and restaurant operations, while enhancing customer service and decreasing your technology expenditures.
  
  Learn More
  
  Financial Services
  
  In an increasingly-competitive business environment, financial services firms are aggressively looking for ways to increase productivity while decreasing overhead expenses. We’ll help you leverage today’s technologies to increase profitability and improve collaboration across the enterprise.
  
  Learn More
  
  Healthcare
  
  Now, more than ever, Healthcare organizations across the country are grappling with systems that no longer meet their needs in a fast-paced environment. We’ll help you improve security across the entire organization, reducing communications costs while ensuring compliance with healthcare laws.
  
  Learn More
  
  Multi-Location
  
  Creating a seamless work environment when employees are located in multiple offices around the world can be a daunting task. We’ll leverage our expertise to improve your telecommunications and IT services, while reducing costs and improving your team’s ability to effectively collaborate, regardless of their physical location.
  
  Learn More
Our Providers
- Telecom
  Providers
  
  We represent many different national telecom providers, all of whom offer flexible and reliable communications solutions, at competitive prices, to meet the needs of our clients.
  
  Learn More
  
  VoIP Phone
  Providers
  
  VoIP is changing the way that business communicates, providing functionality that will improve your business communications and enhance customer satisfaction.
  
  Learn More
  
  Cloud Services
  Providers
  
  Migrating your business applications to the cloud can be daunting. We’ll help you choose from our national network of feature rich and affordable cloud service providers.
  
  Learn More
  
  Wireless
  Providers
  
  TDM represents some of the largest and most reliable wireless carriers in the industry. We can help you save money and get the most out of your team’s mobile services.
  
  Learn More
  
  Cable
  Providers
  
  Through our national agreement, TDM can provide your business with cost-effective and reliable cable television services, regardless of your location in the country.
  
  Learn More
  
  Technology
  Providers
  
  From software as a service to the entire IT infrastructure throughout your business, TDM can help you develop a strategic plan to handle your company’s communications needs.
  
  Learn More
Contact Us
TDM Blog

Solution Spotlight: SD-WAN

SD-WAN A Software Defined-Wide Area Network (SD-WAN) solution is generally a combination of software and hardware which strengthens, and intelligently utilizes, all available connectivity to allow for the prioritization of mission critical applications. In short, SD-WAN allows businesses to securely harness the full power of their connectivity to achieve maximum uptime. Improved uptime is achieved through its ability to select the best pathways and switch between them as needed when a connectivity is slow or down. This technology, coupled with resilient network design, can create an "always-on" environment for your business. Is SD-WAN Right For You? SD-WAN is an incredibly powerful technology asset, and ... Read More

Solution Spotlight: VoIP & UCaaS

VoIP? UCaaS? You may be familiar these acronyms, but we included a brief explanation for the benefit of those who may not be so familiar. UCaaS (Unified Communications as a Service) is the current standard for enterprise communication, and VoIP (Voice over Internet Protocol) is the voice component of a UCaaS solution. This UCaaS technology transmits all modes of communication (voice, chat, text, video) over internet protocol (IP), via the public Internet or private data circuit. These solutions are often called "hosted" voice solutions because they are managed off-premise by a third party supplier. UCaaS technology is a valuable upgrade for any business, ... Read More

Solution Spotlight: Physical Security as a Service (PSaaS)

Physical Security as a Service? Everyone loves those Jason Bourne, NSA-style surveillance rooms, but what if you could have similar tools for your business? What if those tools were accessible from your laptop? This is the reality of today’s physical security solutions. These technologies can not only be used to keep your employees, customers, and assets safe and secure, but they can also be leveraged to improve business outcomes and metrics. TDM’s flavor of physical security solution is branded “as a service” because it offers so much more than locks and cameras. A Deeper Dive What is included in a turnkey PSaaS solution? Well, ... Read More

Solution Spotlight: TDM Resolve Invoice Management (TEM)

What is TEM? If you were asked what you are paying for a specific set of services, or all services/technology at a specific location, what would you have to do to pull that information together? A complete technology expense managment (TEM) solution includes software, audit, and support components. These components work together to provide clients with a complete inventory of their technology spend while reducing risks and costs associated with shelfware, late fees, overcharges, invoice/contract management and negotiation, and the general complexity of modern enterprises. A Deeper Dive Our TEM solution gathers invoices and contracts to ensure timely payments and permanently removes the ... Read More

Solution Spotlight: SD-WAN

Solution Spotlight: VoIP & UCaaS

Solution Spotlight: Physical Security as a Service (PSaaS)

Solution Spotlight: TDM Resolve Invoice Management (TEM)

Solution Spotlight: TDM Resolve Invoice Management (TEM)

Solution Spotlight: Contact Center as a Service (CCaaS)

Network Resiliency: Takeaways from the 12/20 AT&T Outage