VoIP for Restaurants: Smarter Phone Systems for Better Service and Lower Costs

Good communication can make or break the customer experience for restaurants. From handling reservations to managing delivery orders, phone systems are a restaurant’s lifeline. That’s why more owners and operators are turning to VoIP for restaurants. A VoIP phone system for restaurants isn’t just a replacement for outdated landlines. It’s a complete communication upgrade that […]

Defending Devices, Data, and Users: The Impact of Endpoint Security

In today’s fast-changing digital world, your employees’ electronic devices have become prime targets for cyberattacks. With more and more devices connected to the internet and business’ increasing reliance on technology, cybercriminals are constantly looking for ways to exploit your company’s vulnerabilities. Businesses need strong measures to protect their employees and their valuable data from these […]

What is SASE (Secure Access Service Edge) and How Can it Benefit my Business?

What are the advantages of SASE (Secure Access Service Edge) over other security options? Secure Access Service Edge (SASE) is a cloud-based network security solution that combines wide area networking (WAN) capabilities with comprehensive security features such as secure web gateways, firewall as a service, and zero-trust network access. SASE is designed to provide organizations […]

What is DNS Hijacking and Why Should I Care About it?

DNS hijacking, also referred to as DNS redirection, is a specific type of cyber attack, wherein a “bad actor” can redirect queries to a domain name server, by overriding TCP/IP settings often by hacking and modifying a server’s settings. DNS hijacking is frequently used for phishing – displaying fake versions of sites that users access […]

How to Assign Priorities to Your Upcoming IT Upgrades

No matter how much a company spends on technology and equipment, those solutions are not meant to last forever and have an anticipated lifecycle. Even after significant investments in technology in your organization, you may have noticed that those solutions are no longer as effective as they once were. Competitors are leveraging new technologies to […]

What Are the Advantages of Infrastructure as a Service?

Infrastructure as a Service (IaaS) is one of the three key components in cloud computing, alongside Platform as a Service (PaaS) and Software as a Service (SaaS). Infrastructure as a Service is basically the backbone of cloud computing, providing the “virtualized” hardware platform or the infrastructure used in computing. When IaaS is utilized it offers […]

What Is Penetration Testing & Why Should I Consider It?

Overview and Definition Penetration testing, also referred to as “pen testing” or “ethical hacking,” is the process of testing a computer network, application, or computer system to identify security issues that could be exploited by a cyber attacker. It’s also called a “white hat attack” because authorized testers attempt to break in before malicious actors […]

The Evolution of TEM (Technology Expense Management)

Previously known as telecom expense management, TEM has evolved as telecommunications have evolved. Instead of being focused solely on managing wireline and wireless telecommunications expenses, Technology Expense Management now includes all manner of a company’s networking technologies and services spend, including managed services, maintenance, hosting and cloud services. The complexity of these technologies has also […]

Effectively Manage Your Network Users With Active Directory

Directories are hierarchical structures that allow networks to store information about objects. Active Directory Domain Services is a directory service that provides methods for storing directory data and then making it available to network administrators and users. As an example, Active Directory is able to store information about user accounts like names, passwords, phone numbers, […]